Frequently Asked Questions
Everything you need to know about finding your perfect night's sleep.
How long does it take for my mattress to ship?
Most orders are processed within 1-2 business days. Depending on your location, standard delivery typically takes between 5 to 7 business days.
Do you offer a sleep trial period?
Yes, we offer a 100-night risk-free sleep trial. If you are not completely satisfied with your mattress after a 30-night break-in period, you can return it for a full refund.
What kind of warranty comes with my purchase?
All of our mattresses come with a comprehensive 10-year limited warranty that covers manufacturing defects and structural issues like sagging or indentations.
How do I clean and maintain my new mattress?
We recommend using a waterproof mattress protector to prevent stains. For surface cleaning, spot treat with a mild detergent and cold water, ensuring the material air dries completely.
Do you provide old mattress removal services?
Yes, we offer a White Glove Delivery service for an additional fee, which includes the setup of your new mattress and the removal of your old one.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through our partners to help you pay over time.